Please follow these steps to refund your money:


1. Send the order ID or the phone number.

2. Attach a screenshot highlighting the registration process. 

The screenshot showing the platform you tried registering on should include the following details, which will help us confirm that the issue is in fact related to a particular number:  

   – phone number itself;

   – time of registration on your device;

   – verification code from the SMS message you received;

   – wrong code error notification.


Alternatively, you can send us a video.